Privacy Policy

Last Updated: January 2026

At The Lord of the Rings Jewelry (LoTRJ), we respect your privacy. We are based in New Zealand, but we serve fans all over the world. This policy outlines how we collect, use, and protect your personal information when you visit lotrjewelry.com.

The Short Version: We only collect the data necessary to process your order and get it delivered. We do not sell your data. We secure your payment information via Stripe/PayPal and never see your credit card numbers directly.

1. Information We Collect

To provide you with our Service, we may collect the following types of information:

Personal Information: Your name, billing address, shipping address, email address, and phone number. This is required to process your order and for DHL/Couriers to contact you regarding delivery.
Payment Information: We do not store your credit card details. All transactions are processed securely by third-party providers (Stripe or PayPal).
Technical Data (Log Data): Information your browser sends when you visit, such as your IP address, browser type, time zone, and pages visited. This helps us prevent fraud and improve our website speed.

2. How We Use Your Information

We use your data for legitimate business purposes, including:

Order Fulfilment: Picking, packing, and shipping your jewellery.
Communication: Sending you order confirmations, tracking numbers, and updates.
Customer Support: Assisting you with returns, sizing queries, or warranty claims.
Legal Compliance: Complying with New Zealand tax laws and international customs regulations.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We only share data with trusted third parties essential to our operations:

Partner	Purpose
DHL / NZ Post	Shipping, tracking, and delivery updates. We must provide them with your Name, Address, and Phone Number.
Stripe / PayPal	Secure payment processing and fraud detection.
Google Analytics	Anonymised data to help us understand which products are popular.

4. Cookies

Our website uses "cookies" to improve your shopping experience. These are small files stored on your device.

Essential Cookies: These allow the shopping cart to function (e.g., remembering what is in your cart).
Analytics Cookies: These help us understand site traffic.

You can choose to disable cookies through your browser settings, but please note that some parts of our store (like the Checkout) may not function correctly without them.

5. International Data Transfers

LoTRJ is located in New Zealand. If you are visiting from the European Union (EU), USA, or other regions, please note that your information will be transferred to and processed in New Zealand.

New Zealand is recognised by the European Commission as providing an adequate level of data protection (Adequacy Decision), ensuring your data remains safe.

6. Your Rights (GDPR & NZ Privacy Act)

Regardless of where you live, we believe you should have control over your data. You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to fix incorrect information (e.g., a wrong address).
Deletion: Request that we delete your personal data ("Right to be Forgotten"), provided we do not need to keep it for legal tax/customs records.

To exercise these rights, please contact us at sales@lotrjewelry.com.

7. Security

We use industry-standard SSL encryption to protect your data during transmission. While no online service is 100% secure, we implement commercially acceptable means to protect your personal information.

8. Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of those websites. We have no control over and assume no responsibility for the content or practices of any third-party sites.

9. Children's Privacy

Our Services are not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: sales@lotrjewelry.com
Entity: K&B Manninen Ltd